Frequently Asked Questions
Does your property have on-site maintenance?
An item in a resident's unit needs repair. How do they get help?
They can fill out a maintenance request in the resident portal app or call the office.
What happens if a resident is locked out of their apartment?
Call the office.
What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
Anything in their apartments.
Does your property offer on-site parking?
Is your property parking free or paid?
Is your property pet-friendly?
Do you offer furnished units?
Yes. 1 bedroom units are not furnished, but 2, 3, 4 bedroom units are all furnished.
Am I required to purchase renter's insurance?
Is your property smoke-friendly?
How long does it take for an application to be approved?
24 hours or less.
What are my options for paying my rent?
Online using e-check and credit card, or in person using a check and money order.
Which utilities are included in my rent?
Electricity*, gas, internet/cable, water, sewage, and garbage.
*Electricity is not included in One Bedroom Units. There is a $35 allowance per bedspace in 2, 3, 4 bedrooms.