Frequently Asked Questions

Does your property have on-site maintenance?

Yes.

An item in a resident's unit needs repair. How do they get help?

They can fill out a maintenance request in the resident portal app or call the office.

What happens if a resident is locked out of their apartment?

Call the office.

What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)

Anything in their apartments.

Does your property offer on-site parking?

Yes. 

Is your property parking free or paid?

Paid.

Is your property pet-friendly?

No.

Do you offer furnished units?

Yes. 1 bedroom units are not furnished, but 2, 3, 4 bedroom units are all furnished.

Am I required to purchase renter's insurance?

Yes

Is your property smoke-friendly?

No.

How long does it take for an application to be approved?

24 hours or less.

What are my options for paying my rent?

Online using e-check and credit card, or in person using a check and money order.

Which utilities are included in my rent?

Electricity*, gas, internet/cable, water, sewage, and garbage. 

*
Electricity is not included in One Bedroom Units. There is a $35 allowance per bedspace in 2, 3, 4 bedrooms.